Return Policy

Return Policy

McKenzie Jewelers strives for 100% customer satisfaction. If your item for any reason, is not everything you want it to be, simply return it to us within 30 days of receipt for a full, no questions asked refund or exchange. The item must be in new, unused, unworn, and unaltered condition. Custom designed and engraved items are non-returnable; however, we will work with you to correct or improve any issues.

You can return items in store at either or our locations for free or mail back the item with a copy of your receipt to:

McKenzie Jewelers
897 N. Van Dyke
Suite E
Bad Axe, MI 48413

Shipping Options:

Shipping UPS GROUND 25.92
USPS Priority Mail 2 Day 27.45
USPS Priority Mail 1 Day $42.50
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